By Phanindra (BELLEVUE, WA, US) -
This review is from: Samsung UN46ES6500 46-Inch 1080p 120Hz 3D Slim LED HDTV (Black) (2012 Model) (Electronics)
Let me start with PROS
Ultimate configuration with awesome 3D experience, super clarity and sound quality. Would buy it again when below issues are resolved.
CONS:
Hell lot of software Issues:
1) All of a sudden Netflix froze and it doesn't respond to any remote control button. I have to power it off and when I power it on with wifi and/or wired connection I see multiple issues as below
2) After the above step if i power on my TV it starts with a Green horizontal line on the top edge of the TV
3) When ever this happens it loses all my Network settings and it doesn't connect the Smart HUB (Netflix/YouTube). It doesn't even detect my WIFI or a wired LAN connection.
4) Whenever YouTube gets stuck/freezes TV doesn't respond to remote control and on restarting the TV wired or wifi connection gets disconnected and doesn't detect wifi or wired LAN connection.
5) At times when I watch YouTube TV restarts all of a sudden.
6) When ever I restart YouTube if I forward the earlier video I was watching the amount of forwarding/image doesn't match with the time it is buffered for. Ex: Fast forwarding the video for 30 mins approximately shows 1 hour 30 mins on the seek bar of YouTube.
7) Netflix doesn't connect thru wifi initially so I have to connect through LAN cable
8) 3d doesn't work with Netflix
TV Model No: UN46ES6500FXZA
Version No: TS01
Serial No: Z4XXXXXXXXX179M
Below are the Transaction numbers for the calls made to Samsung support to resolve. But nothing helps.
1) Samsung Transaction No: 2xxxxxxx40 -- Was to reset to factory settings only to see the issues again.
2) Samsung Transaction No: 2xxxxxxx60
3) Samsung Remote Diagnosis Chat Session ID: LTK56xxxxxxxx4X
4) Samsung Transaction No: 2xxxxxxx07- Level-1/Tier-1 couldn't help this time. They escalated to Level-2/Tier2 Support & i was put on brief hold every time and I was finally heard from Samsung that the crash & restart are firmware issues are being fixed in an firmware update across E models which is being fixed. Do you want to wait for a fix and live with the issues till you get a firmware update? I wouldn't do that when I am spending so much on a TV.
By S. Edelstein (Colorado) -
This review is from: Samsung UN46ES6500 46-Inch 1080p 120Hz 3D Slim LED HDTV (Black) (2012 Model) (Electronics)
This TV has an excellent picture, period. If your main criteria for a TV is the picture then I don't think you can go wrong with this TV.
Now some background...
Out of the box, news shows were unwatchable while movies and most other programming were great. Just about every news show was overly bright and faces so much so it was unwatchable as far as I was concerned. But two simple adjustments fixed it.
Using the Natural setting I dialed back Brightness from 45 to 35 and Color from 52 to 40. Now there are a zillion other controls and the picture can be tweaked endlessly. But those two probably made 90% of the diference with 10% of the effort. You will want to adjust the settings to your preference but Color and Brightness is definitely the place to start.
Pros:
- Great picture
- Great use of the overall dimension. The overall size is a bit smaller than our previos 40 inch Samsung. But the outer bezel is so narow that the it's mostly screen. So we have a 46 inch TV in a 40 inch space as far as I'm concerned.
-Desent sound. The speakers are on the back and reflect against the rear wall giving a pretty full sound. But for full sound we use our external surround system.
- Easy setup
- Stylish look.
Cons:
- I would have liked RCA audio outputs. But there are none.
- Universal remote operation with DIsh Network is lame. Missing is single button access to the Guide.
By Carlos Aona "KabarKing" (Nevada) -
This review is from: Samsung UN46ES6500 46-Inch 1080p 120Hz 3D Slim LED HDTV (Black) (2012 Model) (Electronics)
I received the 46" 3D HD TV today. I set it up and had it running in 45 minutes. It replaced my older Samsung TV which was still in good condition. Contrary to what I have heard, this TV has a great sound. I may not hook up my Speaker Bar. Contrary to what I'v read, the picture is excellent. I have two gripes: The literature does not say which Key Boards (Brand / model) work with the TV other than Samsung --that sells for around a hundred bucks. Issue Two: The attachment of the stand to the TV is 100% junk. I mean garbage, tin foil, refuse designed by a madman. To attach it one must lay the TV on its face and attach the stand with four screws. If the four TANGS do not all engage properly, the TV leans so badly it might fall over. It's a good TV BUT BEST BUY has dropped it this week. A 47" model apparently replaced it. ALSO Samsung NOW sells this online for $969.99 as of this week with FREE shipping.
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